​We are looking for an experienced IT Technician with the technical ability and interpersonal skills to act as a first point of contact for IT related issues within our group of businesses. 

Key responsibilities for this role include:

• Providing technical support to all colleagues across the group

• Providing communication to users on the status of their IT requests.

• Resolving hardware and Software related issues on a day-to-day basis

• Deploying PCs and associated peripherals across the group, including new installations and the redeployment of existing equipment to standards determined by the Group IT Manager.

• Generating and maintaining IT technical support documentation.

• Assisting in the upkeep of the company’s CRM package

• Ensuring security applications and system upgrades are applied to desktops and laptops accordingly.

• Reporting relevant faults and maintaining logs.

• Maintaining the company asset database.

• Carrying out ad hoc duties as required by the Group IT Manager.

This role offers a basic of up to £35,0000 per annum depending on experience, 25 days holiday, company pension, gym and outstanding office location.

To be suitable for this role you will have:

• Minimum of 2 years’ experience in a similar role.

• Experience supporting Microsoft Windows operating systems.

• Good knowledge of Microsoft Office and 365

• Experience of iOS and Android mobile devices

• PC hardware fault finding and repair.

• Understanding of network technologies.

• Knowledge of Active directory

• Any Azure knowledge advantageous

• Excellent communication skills. The ability to communicate effectively with technical and non-technical colleagues.

• A focus on customer satisfaction and the understanding the importance of tight deadlines.

• Good attention to detail

• Be an excellent problem solver and be able to complete work to a high standard.

• Team player

• A natural passion for IT

Due to the location of the office you must drive and have your own car.

This is an outstanding opportunity to join a fast paced, forward thinking business where no two days are ever the same!

Email your CV today to be considered for this great opportunity - if you do not hear from us within 10 working days please assume you have not been successful.